FAQ
Frequently Asked Questions
Have a question about web design, static websites, or Webrio's services? Here are answers to the most common questions.
What is a static website?+
A static website is built with HTML, CSS, and JavaScript files that don't change. Instead of pulling content from a database every time someone visits, static sites serve the same files to every user. This makes them faster, more secure, and easier to maintain than database-driven sites.
Why are static websites better than WordPress?+
WordPress sites require a database, plugins, and constant updates. Each update introduces potential security vulnerabilities. Static sites eliminate these risks entirely. They're also significantly faster (no database queries), cheaper to host (no server overhead), and require zero maintenance after launch.
How much does web design cost?+
Build fees start from R1,500 (Starter) to R5,000+ (Premium), depending on scope. Monthly hosting retainers are R149–R649/month depending on package tier. This covers hosting, SSL, DNS, and platform upkeep. Contact us for a quote based on your specific needs.
How long does it take to build a website?+
Typically 2–4 weeks from brief to live site. Timeline depends on content readiness and revision rounds. We build on a private staging link, you review and request changes, then we go live once payment is confirmed.
Do you offer WordPress hosting or e-commerce sites?+
No. We specialise exclusively in static website design for businesses that don't need WordPress complexity. If you need a blog, custom functionality, or database-driven features, WordPress is appropriate — but we recommend a specialised WordPress host for that.
What is POPIA compliance and why does it matter?+
POPIA (Protection of Personal Information Act) is South African privacy law. Webrio is POPIA-compliant by design: we don't store visitor data, don't use tracking cookies without consent, and provide optional privacy policy pages. This means you're protected from the start.
Can I update my site after launch?+
Yes. Content changes (text, images) are charged per request, with 2 rounds included free at launch. Structural changes (new sections, layout changes) are charged at an hourly rate. All change requests must be submitted in writing via email. See our Packages page for current rates.
Who owns my domain and site?+
You own everything. Your domain is registered in your name. Your site content is yours. If you ever move on, we hand everything over — no conditions, provided your account is settled. Zero lock-in.
What if I want to move my site to another provider?+
We hand over your domain credentials and all site source files (HTML, CSS, JavaScript, images). You can take them anywhere. We use modern, standard development practices. Your site is built with Next.js, Tailwind, and standard web technologies — fully portable, no proprietary platforms.
Do you offer email hosting?+
We set up professional email on your domain. You can choose from Zoho Free (basic), Google Workspace, or Microsoft 365. We configure all DNS records (SPF, DKIM, MX) so it just works out of the box.
How is Webrio different from other web designers?+
We specialise in static websites (not WordPress), handle every layer (design, hosting, email, DNS), provide one point of contact, and build sites that are fast, secure, and require zero maintenance. You get simplicity, speed, and security — no surprises.
Where are you based?+
Webrio is based in Cape Town, South Africa. We work with clients across South Africa and internationally. All projects are managed via email and video calls.