WEBRIO

Legal

Legal

Terms of Service

This is a plain-English summary. Full terms are provided in the Service Agreement issued before your project begins.

Payment

  • A 30% non-refundable deposit is required before any work begins.
  • The remaining 70% is due immediately upon written approval of the staged preview.
  • Monthly retainers are billed on the 1st of each calendar month.
  • Invoices are payable within 7 days of issue via EFT.

Revisions

  • Spelling and factual corrections are unlimited and free.
  • Content revisions are included for 2 rounds, then R350 per request.
  • Structural changes are charged at R750 per hour.
  • All revision requests must be submitted in writing via email.

Staged Preview and Approval

  • The staged preview link is private and must not be shared publicly.
  • You have 7 calendar days to provide feedback or approval.
  • No response in 7 days: link is removed.
  • No response in 30 days: project is closed and deposit is forfeited.
  • Written approval is required before the site goes live, no exceptions.

Hosting and Retainer

  • Monthly retainer starts on go-live date.
  • 30 days written notice required to cancel.
  • Sites are taken offline after 30 days of non-payment following a grace period.
  • Webrio may adjust retainer pricing annually with 30 days notice.

Domain Management

  • Domains registered by Webrio remain the property of the client.
  • A 5% handling fee applies to domain registration and renewal via Webrio.
  • Webrio will notify the client 30 days before domain expiry.
  • Domain transfers are permitted once all outstanding balances are settled.

Content and Legal Responsibility

  • The client warrants ownership or valid licences for all submitted content.
  • The client is legally responsible for the accuracy and legality of all published content.
  • Webrio reserves the right to refuse or remove unlawful content.
  • Webrio is not liable for any content supplied by the client, including images, text, or logos.

Intellectual Property

  • Full ownership of the website design and code transfers to the client upon receipt of complete payment.
  • Webrio retains ownership of all work until final payment is received.
  • Webrio may display completed work in its portfolio unless requested otherwise.

Liability

  • Webrio's liability is limited to the total build fee paid.
  • Webrio is not liable for indirect losses, revenue loss, or third-party failures.

Disputes

  • Governed by South African law.
  • Jurisdiction: Western Cape Magistrates Court.

Privacy Notice

Webrio does not collect, store, or process personal information beyond what is submitted via the contact form on this website.

Contact form submissions are routed directly to Webrio's business email via a third-party form service. Webrio does not retain copies of submissions beyond normal email storage.

Webrio is not a responsible party under POPIA in relation to personal information received and processed by its clients via their own websites. Each client is responsible for their own POPIA obligations.

For any privacy-related queries, contact hello@webrio.co.za.